Returns & Exchanges
At Mustard, we want your home to feel just right, which is why we offer a 30-day return policy on all furniture and decor items in their original condition. If your new piece doesn't fit your space perfectly, our team is here to help you find a better match or process a full refund.
Return Process
- 1.Initiate Your Request
Log into your Mustard account and visit the 'Order History' section to select the items you wish to return and receive a return authorization number.
- 2.Pack with Care
Carefully repackage your items in their original Mustard boxes with all protective inserts to ensure they remain safe during the transit back to our warehouse.
- 3.Ship It Back
Affix the prepaid shipping label provided in your return portal to the outside of the box and drop it off at any authorized carrier location.
- 4.Receive Your Refund
Once our quality team inspects the returned furniture, we will process your refund to your original payment method within 5 to 7 business days.